We offer on the spot service for most repairs. ![]() there was even some irritation from him and he even got verbally aggressive when I told him what I thought about his product.Let iPhix take care your mobile device. There was no respect, no empathy, no listening, no trying. The film cracked very quickly - not by the pressure of the wallet - but because the edges of the film are not sitting fully on the screen.Ĭame back today and talked to the said manager who had one of the worst attitude a person in sales should have. Was told product was guaranteed so 'anything goes wrong, just come back'. Purchased a screen protector and had it installed there. What a scam, stay far, far away from this place.īad product, but customer service was worst. ![]() Exactly what I told them my problem was and what happened when I tried to turn it on. They turned it on, got the same Samsung logo but could not get it to boot. I went back a few days later to pick it up and was informed it was unfixable. I explained this to the clerk, who informed me that they was a $49 + tax charge to look at the tablet. I took my Samsung tablet in because when I turned it on, the Sumsung logo would appear and the screen would then become black. The owner is extremely unprofessional for a business owner with the emotional responses in trying to resolve this matter.ĭo your homework before you visit this place as other reviewers clearly have the same issues. I frankly wouldn't trust any further repair. I have tried to resolve with the owner however the solutions offered are unacceptable and a poor example of customer service and standing behind your work. How does a LCD get damaged with no physical damage? This is unaccepable given the screen popping out and subsequent new LCD damage is more than likely a result of the original repair work done. I was offered a discounted repair when I voiced my disagreement with having to pay more than the original repair cost. I was also advised that the LCD would required replacing as it too is not working. I took it back and was advised it was past the two month warranty. There was no physical damage to the phone. By December 2016 the screen had popped out and was unresponsive. I Took my iPhone in for repair in June 2016 to have a cracked screen replaced. ![]() Owner does not stand by their workmanship or products as evidenced by 2 month warranty and poor customer service. Hopefully they can improve service and be on time.īuyer beware. And I bought USB cable from them and that is also broken. Get a screen protector or go somewhere that uses better quality glass. Service was fine, but the screen replaced on my iPhone 6 doesn't fit great and must be cheap glass because it scratches incredibly easy. I've had a few phone scares and these guys give the best service with a smile, they're also very knowledgable about phones and nothing is too much to ask. I would recommend going to the Eau Claire location and avoiding the core mall location. Furthermore, it was worked on again with no results until they sent it to the eau Claire market location where a technician tried to fix it but ultimately could not fix it. ![]() Had a screen replacement done and my phone could no longer receive nor send picture messages. My iphone screen got smashed last night and Rod got me a new screen in 30 min this morning awesome service and installed a screen protector as a bonus (euclair branch) Brought my phone in with a smashed screen they fixed it in about 1 hour works great was a good job.
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